How to ensure that your branding efforts are successful

Branding is a strategic art. It communicates who or what your business is and can define its success. To promote a long-lasting presence, it’s important that your branding efforts are helping your brand advance. Keep reading to find out how to ensure that your branding efforts are successful.  

Persuade consumers to choose your brand over others.

Branding requires ethical persuasion. Rhetorical appeals, like pathos, ethos, and logos, are strategies that shape a communicator’s appeal to an audience. Your brand is the communicator to its specific audience. To maintain a presence in a competitive market place, it’s important to exercise rhetorical appeals.

Are your branding efforts meaningful?

Pathos is a rhetorical communication technique that involves appealing to the emotions of an audience. When pathos isn’t achieved, your brand lacks meaning. Essentially, the goal is to create meaning by appealing to your audience’s hopes and ideas and addressing their fears and worries. 

Maintaining two-way communication is a sure way to gauge your audience’s emotions. What do they want? Like? Need? Encourage your audience to engage with your brand to get a good understanding of their emotions. Your job is to understand your audience to create the right emotional environment for communication. Frontiers in Psychology shows that audiences are more likely to commit to a brand when it sparks an emotional response. You must create a correlation between your brand and trust, value, and meaning to broaden the impact of emotions.

Are your branding efforts credible?

Ethos is a rhetorical communication technique that involves appealing to the credibility of an audience. You’ve probably heard it before, but it bears repeating: Mutually beneficial relationships are built on trust. A lack of credibility compromises the trust of your audience and therefore the success of your brand.

The best way to guarantee that your brand is credible is to be consistent in your branding efforts and seek feedback from your audience. Reviews on Yelp and Google are a good place to start, but consider other ways to secure feedback. For example, email questionnaires and social media polls are a great way to gather feedback from your audience. You’ll be sure to hit two birds with one stone by showing your audience that you’re interested in its feedback. Moreover, listening to your audience’s feedback will not only strengthen your brand’s credibility but also appeal to the emotions of your audience. 

Are your branding efforts meeting expectations?

Logos is a rhetorical communication technique that involves appealing to the logic of an audience. More importantly, logos works to strengthen ethos, as it provides logical evidence for credibility.

Your brand’s credibility largely shapes its reputation, trustworthiness, and the confidence of its audience. Clear and concise messaging is a great way to instill trust, but put your money where your mouth is and give your audience a logical reason to trust your brand. Ask yourself: Is your brand delivering the products and/or services that its messages communicate? Your job is to instill confidence in your audience. 

We can help you apply these strategies.

In conclusion, rhetorical appeals have played an important role in persuasion efforts since Ancient Greece. Your branding efforts will inevitably provoke some sort of response. Ask yourself the questions above to ensure that those responses are positive. 

Don’t fret if you find yourself at a crossroads on how to apply these strategies. PivotPath specializes in strategic brand planning. Contact us today for a free consultation to ensure that your branding efforts are successful. 

A Survival Guide for Municipalities During COVID-19

The past year has welcomed several unprecedented challenges. Towns and cities are among some of the most vulnerable victims to the COVID-19 pandemic. However, despite these challenges, there are things you can do to help your community thrive. Continue reading this survival guide to ensure that your municipality is doing everything it can to survive these times.

Survival Tip #1: Be communicative.

Two-way communication involves active engagement and responsiveness. To communicate effectively, it’s essential that you listen to each of your stakeholders. Stakeholders act as various operators, including, but not limited to, residents, tourists, local government officials, local law enforcement, and public safety officials. 

Your stakeholders, and the relationships you build with them, are the backbone of your community. Mutually beneficial relationships are built on trust. When you fail to communicate effectively, you promote dishonesty and inauthenticity, which can destroy the trust of your stakeholders. Therefore, it’s important for your community to effectively communicate with each of its stakeholders to build and maintain trustworthy relationships.

Survival Tip #2: Avoid homogeneity. 

Homogeneity is the belief that everyone is the same. It’s common for individuals to resort to homogeneity when assessing their audience. Your communication efforts are sure to fail when you misinterpret all areas of your audience as one and the same. This mistake is heightened for those who operate communities, as they tend to believe that a shared location means shared values and beliefs.

Demographic information isn’t isolated to geographic location but also includes race, gender, sexual orientation, class, and political identity. You can understand your audience on a larger, more in-depth level by assessing all components of demographic information. By avoiding homogeneity, you can shape your communication efforts to include and gain support from all members of your audience. Your audience’s support can help your community withstand the test of time.

Conduct a S.W.O.T. analysis.

A S.W.O.T. analysis assesses the strengths, weaknesses, opportunities, and threats of an entity. Many mistakenly believe that this kind of analysis is only applicable to businesses, but a S.W.O.T. analysis is beneficial for anyone looking to develop a plan or strategy, including communities. Conducting a S.W.O.T. analysis can help your community grow in ways that it hasn’t considered before.

Strengths and weaknesses are internal, things that you have some control over and can change. If you follow the two previously mentioned tips, you’re sure to have audience communication as a strength. However, it’s important to understand that the presence of strengths doesn’t make your weaknesses disappear.

Opportunities and threats are external. Typically, there’s little to no control of these factors. You can take advantage of opportunities and protect against threats, but you can’t change them. The COVID-19 pandemic is surely a threat for businesses, non-profit organizations, and communities around the world. However, sometimes threats can present us with opportunities. For example, your community can take this time to strengthen its internal operations by addressing other needs that it’s brushed off. 

Reach out for help.

Survival is difficult as is, but when a force as powerful as COVID-19 is acting against you, it can be difficult to even see survival as an option. Don’t let this scare you! By following this survival guide, you can ensure that your municipality is doing everything it can to thrive during these times. PivotPath understands that implementing change isn’t always easy. Contact us for a free consultation today. Our team of innovative creatives can help your community carry out this survival guide.

5 Signs Your Agency Needs a New Logo ASAP

A logo largely defines how consumers will perceive a brand. In other words, it can make or break a brand’s success. Here are five signs that your agency needs a new logo ASAP.

It doesn’t reflect who you are.

Branding is the representation of your agency as a personality. An effective logo design must communicate who you are.   

  • What is your mission?
  • What are your values?
  • Who do you serve?
  • What makes you different?

Imagine your brand as a person. What does that person look like? What does that person sound like? Develop your design with consideration for how you want your brand to be perceived. 

It doesn’t consider all aspects of visual communication.

A brand’s logo is easily the largest component of its visual communication. 

Visual communication involves using visual elements to tell a story. For instance, the color, shape, form, place, proximity, and typography of your design should readably illustrate your agency’s identity. Is the shape distracting? Is the font readable? Ask yourself these questions. Ineffective visual communication can cause potential consumers to deter.

Its colors don’t communicate.

Color influences perception. Color theory recognizes that each color communicates a different meaning. Once you understand who your brand is and what it looks like, your logo should include colors that reflect that identity. 

Warm colors like red and yellow evoke action and urgency, whereas cool colors like blue and green communicate peace and calm. When using more than one color in a design, it’s important to understand that some colors work together, while others do not. 

It’s not consistent. 

Your logo must be consistent across all channels. 

All of your branding materials must have your logo on them, from your website, to your social media, and even your letterhead. A brand compromises its credibility and the trust of its audience when it fails to consistently display its visual identity.  

It doesn’t motivate.

An effective logo will add value to a brand and influence its audience to engage with the brand. 

Your design should communicate the emotion and personality of your brand in efforts to persuade. Your brand’s image can motivate your audience to act. Audiences are more motivated to act when they identify with a brand. Motivating action will bring more business, and more business will bring consumer loyalty, which is crucial for a long-lasting presence.

Restructuring your logo doesn’t have to be difficult.

Branding involves creating an image that markets. A logo motivates consumers to recognize and engage with a brand. 

If you’ve read this far, the odds are that your agency needs a new design. It may sound overwhelming, but restructuring your logo doesn’t have to be difficult. Contact PivotPath for a free consultation today, our team of innovative creatives can help your agency develop a logo that is sure to entice your audience and promote growth.

What Makes a Brand Future-Proof?

Advancements in technology, coupled with shifts in consumer trends, can threaten a brand’s sustainability. The future is inevitable. However, there are ways to embrace the changes that accompany it. Keep reading to find out how to make a brand future-proof. 

Be relevant.

An audience analysis is an examination of a brand’s consumers. A thorough analysis will consider the age, race, gender, class status, and location of a brand’s audience. By gathering this information, your brand can assess the likes and dislikes of its audience. This will help it deliver products and/or services that are relevant to its consumers

A brand should frequently conduct an audience analysis to align with changes in consumer trends. This can help a brand withstand the test of time. 

Be unique. 

Make your brand future-proof by defining what sets it apart from other brands.

Your brand may offer the same products and/or services as other brands. It is essential to create and identify the je ne sais quoi that distinguishes your brand from others. Your brand’s unique quality should consider of its audiences. A unique identity can spark consumer interest, increase consumer commitment, and drive employee motivation.

Be consistent. 

A brand is more than just a name and logo. A brand is an identity. Your brand’s identity must be consistent to leave a long-lasting impression. 

What does your brand look like? Visual identity refers to the visual elements that define a brand. For instance, the color, shape, form, and font make up your brand’s visual identity. 

What is your brand’s voice? Consider how you want your brand to be perceived. Then, make that voice heard across all channels (social media content, website, interactions with customers, etc.)

Every service, caption, visual, and email should communicate your brand’s identity. Consistency helps build consumer commitment to a brand. Once consumers commit to a brand, it must meet consumer expectations to maintain long-lasting relationships. 

Tomorrow is not guaranteed. 

Unfortunatley, success doesn’t make your brand invincible. A brand that is successful today can easily weaken overnight.

Your brand’s presence and performance promote its longevity. However, it can be difficult for a brand to maintain a relevant, unique, and consistent presence without assistance. This is where we come in. Schedule a consultation with PivotPath today. Our team of innovative creators can help you ensure that your brand withstands the test of time.

Using Instagram/Facebook/LinkedIn as Marketing Tools

A brand’s social media presence influences 73% of those that engage with the brand. When used efficiently, social media platforms are proven to be effective marketing tools. However, many brands misinterpret their functions, which often results in ineffective marketing.

You don’t always need an account on every social media platform. In fact, this can produce adverse effects. When using Instagram, Facebook, or LinkedIn for marketing purposes, it’s important to understand that each platform delivers information in a unique way. Here are some insights on how to effectively optimize these social media platforms as marketing tools for your brand.

Instagram is an image-driven platform.

Instagram’s character limit is relatively large, but that doesn’t mean that your text should be. To maximize Instagram as a marketing tool, limit your brand’s bio and captions to two sentences. Including a call of action in your text will prompt your audience to participate in authentic engagement. Hashtags are also a great way to encourage audience participation while simultaneously increasing your brand’s visibility.  

Visual elements are meant to replace text. Use Instagram’s function as an image-driven platform to complement the message you aim to communicate with your post. Images and text should be clear, compelling, and consistent with your brand’s image.   

Instagram also has a story feature that allows your brand to post content that is visible to viewers for 24 hours. Stories offer the ability to directly engage with your audience through question forums, polls, and more. Instagram stories are a great way to enable audience participation and further your brand’s engagement. 

Instagram Reels is Instagram’s newest feature and closely resembles the social media platform TikTok. Its algorithm is currently driving more traffic than any other Instagram feature. Instagram Reels is helpful for those looking to increase brand visibility.

Facebook is the largest social media platform in the world.

Facebook has more users than any other social media platform. This poses both an opportunity and a threat: Your brand’s range of communication is highest on Facebook, but this places a great deal of power in your audience’s hands. 

Due to the platform’s considerable audience, it’s difficult to get traffic and engagement without paid Facebook advertising. With paid social, you will expand your reach and impressions while targeting specific audiences to ensure you attract those you seek to engage with the most. Bear in mind that the process to create Facebook Ads changes periodically, so be sure to review the guidelines within the Facebook Ads Manager

Facebook allows its users to post text, images, and videos. When utilizing such a wide range of features, it’s crucial to understand that the text of a Facebook post shapes the success of its visual elements. Keep your text brief and informational. Consider the who, what, when, where, and why of your message. An unclear text will confuse your audience and may cause them to deter.

Facebook was the first social media platform to introduce the “like” function. The platform has since developed by offering additional reactions to posts. This tool is especially useful when assessing your audience’s likes, dislikes, beliefs, and values. Use this information to your advantage when crafting future posts. The share feature allows users to share posts with their Facebook friends, which offers a promising avenue for increasing your brand’s visibility.

LinkedIn is the professional network.

LinkedIn operates as a professional social network. It allows users to disseminate and engage with information that advances their professional prospects. LinkedIn remains an invaluable platform for increasing brand awareness and establishing relationships with businesses and consumers alike. 

LinkedIn’s professional nature requires careful attention to credibility and expertise. Therefore, your brand’s content must evoke professionalism. This is best achieved through using both visual and textual elements together. Your text should be concise yet informative and grammatical to complement clean and compelling visuals.

The use of blog posts and articles on LinkedIn allows for even greater use of the platform in that users can highlight their expertise while increasing their reach. Make sure your content illustrates your brand’s capabilities to expand your audience, strengthen your brand’s identity, and encourage consumer and business partnerships.

Maximize your brand’s potential.

Social media has changed the way we operate both personally and professionally by providing individuals and institutions with the ability to communicate to large audiences.

When using social media platforms as marketing tools, it’s crucial to acknowledge that your content is a representation of your brand. Through understanding the functions of each platform, you can help your brand nurture audience relationships, maximize its reach, and achieve its goals. Contact PivotPath’s team of innovative creatives to help your brand maximize its potential.

5 Ways to Promote Your City or Town to Increase Tourism

At a time when travel restrictions are implemented, cities and towns are frantically searching for ways to increase tourism.

The internet is filled with travel guides and firsthand accounts of visitors detailing their experiences. It’s more difficult to come across tips from a local—someone who knows the ins and outs of the area. Unfortunately, we don’t all have the luxury of knowing someone within our destination’s limits. Consider these five tips when communicating your community’s charm to increase tourism:

Highlight the history and culture 

Every destination has its own unique story.

Aside from the well-known attractions, consider sharing some of your community’s lesser-known treasures. This may involve obscure facts about your town’s early settlers or the spooky tale about the mansion on Main Street. A picture of these treasures with a description of their significance is an opportunity for you to highlight your community’s unique history to increase tourism.

Share your tasty tips

There’s no feeling better than a full stomach after a day of exploring.

Food largely defines a community’s culture. When promoting your city or town, be sure to discuss local dishes and the best places to try them. Consider explaining the flavor profile of the dish and the best way to eat it. With ketchup? With a root beer? At midnight? Who knows, maybe visitors will find their new favorite food or restaurant and come back for more!

Offer visitors a breath of fresh air

We all crave a breath of fresh air.

Provide visitors with the best spots to catch their breath and revel in the wonder of your community’s natural beauty. Be sure to detail the best seasons and times of day for visitors to capture the full essence of the landscape. Also, include any materials that they should consider bringing or leaving behind for their visit.

Catch your breath in nature

Suggest local stores and businesses

The word souvenir is French for “to remember.”

Tokens of remembrance can be as simple as a keychain or as complex as a scarf woven by natives. Present visitors with an opportunity to remember their visit to your community with recommendations for local stores and businesses. This is also an opportunity for you to help local businesses during these difficult times.

Local stores and businesses

Include your personal testimony

They say that home is where the heart is.

Share the little things that you love about your city or town. This may include how you love the transition between one season to another, or your favorite road to drive down in the summer. Personal testimonies appeal to an audience’s emotions. Provide insight into the small and special things that define your love for your community.

Tip: Include hashtags (i.e., #NewOrleans, #ExploringTheCity, #GetInMyBelly) and/or create a page for your city or town. This will help potential visitors easily locate your stories and recommendations.

When implementing the tips listed above, be sure to consider all audiences (independent travelers, couples, families, and seniors). By showcasing your community’s local treasures and adding a personal touch, you can offer visitors valuable information on what to experience when visiting your community.

Enlist PivotPath’s team of innovative creators to help you fulfill these tips and increase your city or town’s tourism. Contact us today for a consultation.