PivotPath

3 Strategies for Community Recovery in the New Normal

As the Covid-19 pandemic shook the world and forced businesses and cities into lockdown, local economies took a major hit. Tourism, dining, shopping, and community events came to a rapid halt. Finally, communities are just now beginning to shift into the “new normal”. In an evolving market with countless municipalities opening their communities for residents and visitors alike, what truly makes a community stand out? Community recovery post-pandemic can be tricky. Here are three key strategies to aid in the recovery of both municipalities and consumer communities post-pandemic.

Emphasizing Covid-Safety

While businesses are opening their doors and people are slowly beginning to travel again, continued caution is still recommended. If your town was previously a great spot for tourists, you may reclaim that reputation safely by emphasizing the community’s dedication to public safety. This can be done by continuing to offer outdoor dining options, outdoor or well-ventilated social events, and encouraging folks to practice social distancing and mask-wearing behaviors when appropriate. This will put unvaccinated or high-risk people at ease, increasing the chances they will choose to visit your town over others.

 

Promoting Family-Friendly Activities

After a year and a half of lockdowns, families are eager to get out and make new memories together. Coordinating outdoor events and activities will encourage families to explore your town. You may bring the community park back to life with an outdoor concert series. Perhaps showcase the local lake by offering paddleboard rentals. By offering safe but exciting family-fun activities, the likelihood of adventure-seeking families visiting your town will increase.

Showcasing Dining & Shopping Hot Spots

If dining or shopping is your town’s biggest offering, that’s a great way to get consumer attention. In this “new normal”, people are ready for a change of scenery, so a hip new restaurant or trendy downtown shopping area will be happily received. You may offer dining deals through social media or plan an outdoor downtown event promoted by flyers posted around town. Your communities will thank you!

 

 

[Video] A Survival Guide for Municipalities During COVID-19

The past year has welcomed several unprecedented challenges. Towns and cities are among some of the most vulnerable victims to the COVID-19 pandemic. However, despite these challenges, there are things you can do to help your community thrive. Continue reading this survival guide to ensure that your municipality is doing everything it can to survive these times.

Survival Tip #1: Be communicative.

Two-way communication involves active engagement and responsiveness. To communicate effectively, it’s essential that you listen to each of your stakeholders. Stakeholders act as various operators, including, but not limited to, residents, tourists, local government officials, local law enforcement, and public safety officials. 

Your stakeholders, and the relationships you build with them, are the backbone of your community. Mutually beneficial relationships are built on trust. When you fail to communicate effectively, you promote dishonesty and inauthenticity, which can destroy the trust of your stakeholders. Therefore, it’s important for your community to effectively communicate with each of its stakeholders to build and maintain trustworthy relationships.

Survival Tip #2: Avoid homogeneity. 

Homogeneity is the belief that everyone is the same. It’s common for individuals to resort to homogeneity when assessing their audience. Your communication efforts are sure to fail when you misinterpret all areas of your audience as one and the same. This mistake is heightened for those who operate communities, as they tend to believe that a shared location means shared values and beliefs.

Demographic information isn’t isolated to geographic location but also includes race, gender, sexual orientation, class, and political identity. You can understand your audience on a larger, more in-depth level by assessing all components of demographic information. By avoiding homogeneity, you can shape your communication efforts to include and gain support from all members of your audience. Your audience’s support can help your community withstand the test of time.

Conduct a S.W.O.T. analysis.

A S.W.O.T. analysis assesses the strengths, weaknesses, opportunities, and threats of an entity. Many mistakenly believe that this kind of analysis is only applicable to businesses, but a S.W.O.T. analysis is beneficial for anyone looking to develop a plan or strategy, including communities. Conducting a S.W.O.T. analysis can help your community grow in ways that it hasn’t considered before.

Strengths and weaknesses are internal, things that you have some control over and can change. If you follow the two previously mentioned tips, you’re sure to have audience communication as a strength. However, it’s important to understand that the presence of strengths doesn’t make your weaknesses disappear.

Opportunities and threats are external. Typically, there’s little to no control of these factors. You can take advantage of opportunities and protect against threats, but you can’t change them. The COVID-19 pandemic is surely a threat for businesses, non-profit organizations, and communities around the world. However, sometimes threats can present us with opportunities. For example, your community can take this time to strengthen its internal operations by addressing other needs that it’s brushed off. 

Reach out for help.

Survival is difficult as is, but when a force as powerful as COVID-19 is acting against you, it can be difficult to even see survival as an option. Don’t let this scare you! By following this survival guide, you can ensure that your municipality is doing everything it can to thrive during these times. PivotPath understands that implementing change isn’t always easy. Contact us for a free consultation today. Our team of innovative creatives can help your community carry out this survival guide.