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International Strategic Planning Month… Here are TOP elements you need in your plan to soar next fiscal year.

It is International Strategic Planning month, and time for organizations to develop their strategic plans for the year. Although it can seem cumbersome, strategic plans are vital to ensuring your organization meets its goals and objectives. It also aids your team in knowing where to properly manage time and resources and effectively reach your targeted audiences.

By answering the following questions, you will position your organization to soar this fiscal year.

International Strategic Planning Month… Here are TOP elements you need in your plan to soar next fiscal year.

1. Why does your organization need a strategic plan?

The first step in developing an annual strategic plan is to know why you want and need one. Consider the needs of your organization and the needs of your stakeholders. Perhaps your organization has never thought to put a strategic plan together in general. You might just be starting and need a new direction. Or maybe you had a tough year like many municipalities, foundations, and other organizations have had due to COVID-19.

The World Health Organization (WHO) created its Strategic Preparedness and Response Plan 2021 (SPRP2021) in follow-up to the organization’s response to the Coronavirus pandemic in 2020. These strategic actions focused on the new challenges, for example, to lessen the risks related to new variants—such as the safe, equitable, and effective delivery of diagnostics and vaccines.

The benefits of using a strategic plan include:

  • Paints a picture to stakeholders on progress within the organization
  • Promotes mission-driven values within the organization
  • Shows your organization is guided by success
  • Invites staff to be future-focused
  • Furthers the organization’s mission

2. What are your goals?

After understanding the purpose behind your organization’s strategic plan, the next step is to determine your goals. Goals and objectives should be specific and detailed. Decide what you want each department to develop and achieve, and your organization’s holistic goals and objectives based on the needs of your stakeholders.

– What if you can’t determine strategic goals and objectives?

Conducting a Strengths, Weaknesses, Opportunities, and Threats (S.W.O.T.) analysis can help you get there. This should be done at least once per year.

A S.W.O.T. analysis is done in order to help your organization formulate objectives.

Take the time to brainstorm internally to determine:

  • Strengths (internal) – What your organization does well.
  • Weaknesses (internal) – Where your organization can improve.
  • Opportunities (external) – What market trends could positively impact your organization.
  • Threats (external) – Which external factors (competitors, pandemic, etc.) could have a negative impact on your organization?

In addition to an internal S.W.O.T analysis, interviews, surveys, questionnaires, focus groups, and town hall meetings are other forms of stakeholder research and examples of how your organization could better understand the needs of your stakeholders, which in turn helps to determine the goals and objectives of the organization.

3. What is your organization’s plans for the future?

It’s important to know why you’re creating a strategic plan for your organization so you can know where your organization is heading into the future. Consider the premises of your organization in order to determine the best future course of action.

– What are the internal and external premises of your organization?

Internal premises come from the organization itself. It is the beliefs, behaviors, and values of the executives and employees of the organization. Examples of internal premises include the forecasts, policies, and programs of the organization, competence of management, organizational capabilities, and other resources of the organization in the form of practices and, in some cases, profits.

External premises come from outside of the organization. It comprises of the cultural, economic, political, social, and technological environment and cannot be controlled by the organization. Examples of external premises include government policies and the rate of growth in the population and economy.

Crafting premises based on internal and external factors will ensure your organization’s strategic plan is feasible and sustainable. In addition to internal and external premises, feedback from downstream and upstream stakeholders should also be taken into account.

– What are downstream and upstream stakeholders?

Downstream stakeholders are the target audience. They’re those the organization seeks to influence and reach. It includes the general public, residents, visitors, media, advocacy influencers, and potential partners.

Upstream stakeholders develop the product to bring to the target audience. They are the other audience members that do not necessarily have to be influenced based on the information itself. Rather, their influence is in the dissemination of information and actively promoting the organization and its offerings.

4. How can your strategic plan aid in organizational sustainability?

international strategic planning

Knowing the internal and external premises and the kind of stakeholders your organization has is not the only way to forecast the future. Researching other ways in which your organization could achieve its goals is another avenue.

Aside from the S.W.O.T. analysis and knowing the feedback from your stakeholders, a community needs assessment or environmental scan can help your municipality or organization obtain information from the environment.

A community needs assessment provides municipalities and organizations with a picture of the local policy, systems, and environmental change strategies currently in place. The assessment seeks to understand the needs of the community by gathering accurate information. It can help municipalities and organizations to identify areas for improvement in its services to their communities.

An environmental scan includes the ongoing tracking of trends and occurrences in an organization’s internal and external environment. Currently and in the future, these internal and external trends determine its success.

5. Which plan will your organization choose?

Once you’ve gathered all of the data you can to support your goals, it’s time to decide which plan or which model your organization will choose to implement. There are dozens of plans and models to choose from, portrayed in this article from ClearPoint Strategy, which features 16 of the most popular ones. In our last article, PivotPath introduced you to the PESO model for developing an effective communications and visibility plan. So how will you know which is best for your organization?

strategic plan

Before setting yourself up for confusion, consider these questions:

– Is it expensive?

Your organization will want to pay the least amount of money possible for whichever strategic plan or model you choose.

– Do the pros outweigh the cons?

Make sure your organization chooses the strategic plan or model that has more positive potential outcomes than negative ones.

– Is it fixed?

Finally, you’ll want a strategic plan or model that isn’t rigid or fixed but adaptable should things change with your objectives during the planning process.

– What will be your supporting plans?

After the initial strategic plan is in place, it’s important to determine a secondary, supporting plan to meet your goals. Some organizations can do this in their annual report that happens once per year, while the strategic planning timeline can take place anywhere from every one to five years.

Never made an annual report? No worries! PivotPath can help you to create your best annual report yet.

The benefits of using an annual report include:

  • Strengthens the relationship with the strategic plan by crafting newer strategies that further the strategic plan’s goals.
  • Supports the mission of the organization in daily practice.
  • Gives staff a clear course on their responsibilities to the plan and their department.

6. Are you listening?

The most important takeaway from creating your strategic plan is to make sure you’re listening and connecting with your stakeholders. Strategic planning and the background research involved may take anywhere from six to nine months. But it ensures that your organization will know what its stakeholders want and need, which will aid your organization in achieving its goals and objectives.

PivotPath has experience in B2G marketing and communications. We can help you implement your most successful strategic plan yet. Contact us for a FREE strategy session.

Keys to Developing an Effective Communications and Visibility Plan for Your Intergovernmental Organization

Communications can either make or break your market, and when you’re working in an intergovernmental organization like the European Union or United Nations, every bit of strategy helps. Marketing communications is worth its weight in gold as it captures the attention of beneficiaries, community-based organizations, and strategic partners alike and informs them of your programming and the excellent work your organization does. Even better, though, robust communication strategies are a surefire way to ensure maximum visibility. This article will go over crucial tactics you need to include within your communications and visibility plan, how strategy can impact your organization, and how to implement it most effectively.

Keys to Developing an Effective Communications and Visibility Plan for Your Intergovernmental Organization

What a Communications Strategy Is and What It Is Not.

Fundamentally, a marketing communications strategy is an effort to reach your target audiences through communication. Your organization could communicate these strategies through a host of methods such as television, radio, social media, games, events, graphics, publications, emails, public speaking, or any other medium that can communicate the message effectively. However, “communications strategy” is a mouthful, which is why many often use a shorthand: Public Relations, or PR, interchangeably.

Now, let us be the first to tell you: public relations and a communications strategy are NOT the same things. Sure, they may be closely related—both serve as forms of communication between an organization and its beneficiaries, investors, and the general public. However, the critical difference is that public relations often imply the relationship between an organization and the larger public. Communication strategies instead focus on promoting an organization’s products or services to its beneficiaries.

When it comes down to it, there are three essential aspects to the strategy: the message, the target, and the medium.

The message is what you want to say.

The target is who you are speaking to.

The medium is what channels you are using, in other words, where your message is to be said.

Each aspect is equally important. A successful communications strategy almost always frames these three elements in a complementary manner. This builds trust in your organization, reaches the right audiences, and achieves a positive ROI.

Key #1: Set Concrete, Clear Goals and Objectives

There’s nothing worse than jumping the gun, and we’re all guilty of doing it in one way or another in communications. As tempting as it may seem, trying to take the bull by the horns without planning is a common yet troubling pitfall. It can often lead to mismanagement down the road, or worse, overwhelm your staff, often leading to the strategy never getting off the ground. With concrete, clear goals and objectives, you mitigate that risk, managing it in smaller, clear milestones.

 

We recommend referring to the SMART system, illustrated by the Coaching Tools Company, to set your communication strategy goals into a viable roadmap.

Key #2: Pinpoint and Prioritize Your Target Audiences

Speaking of jumping the gun, it’s equally as important to identify who your target audience is before you begin. Further, if you want to gain the attention of a different audience, be sure to segment the audience based on common needs or interests, then craft your message specific to that audience.

Perhaps the easiest way to segment your target audience would be to conduct surveys or interviews. Be sure to ask questions about their values, needs, wants, and so on. Be sure to ask yourself the following questions to have an easier time developing your audience:

  • What groups or individuals do you want/need to engage to help you reach your goals?
  • Who would benefit the most from your organization?
  • What actions do you want the audience to take?
  • Who do you generally engage in your programs, projects, and initiatives?
  • What are the challenges that hold back your supporters from contributing, if any?
  • What do your supporters have in common?
  • How do individuals find your organization? What is the easiest method? (e.g., social media, events, word of mouth, etc.)

These surveys are often more important than people realize. They are crucial for creating highly targeted marketing messages that your audience can relate to. Once you have gathered enough data on your target audience and know what they want, you’ll be able to move on to the next step.

Key #3: Craft an Important, Compelling Message

Regardless of who it is, target audiences will have different motivators and barriers that are quite different from one target to the next. Therefore, the last thing you want to do is have a too general message because otherwise, it will fall short. Always try to keep your message clear, concise, personalized, and uncomplicated—because it won’t do any good if your message is buried in jargon.

Often, compelling messages can be quite challenging to form, even if you know the behaviors that drive your target audience. Here are four key elements that must be tailored to each audience:

  • The Key Message – The core takeaway, or message, that you want your audience to know.
  • The Secondary Message(s) – A secondary message is supporting information that helps bolster your key or original point.
  • Proof Points – A proof point is precisely what it sounds like: factual evidence that affirms your earlier messages.
  • Call to Action – Perhaps the most important aspect, a call to action instructs your audience to contact your business.

Key #4: A Little Integrated Strategy Never Hurt Anybody

This is where the communications plan comes in. While an integrated strategy sounds intimidating, that sentiment couldn’t be further from the truth. Strategies bring a blend of communication goals, tactics, and methods that you employ to devise the best possible plan that works for your organization. PivotPath can help you with this, as we did for the European Union Delegation to Sierra Leone.

Many frameworks could help brainstorm what approach you want to take in communication, but the most widely-known framework is the PESO model, originally illustrated below by Spin Sucks.

The PESO Model places the highest importance on the following information:

  • P: Paid Media — Promotional efforts such as social media ads, sponsored posts, and native advertising, all of which involve paying for placements on third-party channels. These include native advertising, event sponsorships, paid search such as Google AdWords, etc.
  • E: Earned Media — Buzz generated by the public (e.g., the press, your audience, your communications team, etc.) through traditional public relations, word of mouth, television, influencer marketing/relations, etc.
  • S: Shared Media — Content on social media channels designed to prioritize driven engagement between an organization and its audience. This includes social media content (Facebook, Instagram, Twitter, etc.) and user-generated content like reviews, videos, comments, etc.
  • O: Owned Media — Your organizations’ media—websites, blogs, events, etc.

When developing your tactics, be wary of the 80/20 rule. It states that you should only allot 20 percent of social media content for direct tasks (i.e., donations, event registration, etc.) and allocate the remaining 80 percent for building community through engaging content.

Key #5: Build Up Your Budget

Setting up a budget plan means that your organization must account for financials at all project steps. Being effective and cost-effective is the name of the game. Getting cost-effective press for your business through influencers, journalists, and bloggers with stories of your organization, brand, and products. Be sure to contact people linking similar content or even utilize tools such as Crunchbase or JustReachOut. Building a budget is also a fundamental resource for assessing your plan’s return on investment.

To get building, it helps to consider the following:

  • Does your organization have an existing budget allocated for communications activities?
  • How much will each line item in the tactical portion of your plan cost?
  • If applicable, what are the projected vs. actual costs for previous campaign implementations?

Your budget should serve as a guardrail to help keep your plan on time and track. To avoid frivolous spending, be sure only to allot spending within your budget unless you’re confident that you absolutely need it.

Key #6: Map Out an Actionable Timeline

The final key in any strategy is to map out your activities in a timeline. Believe it or not, timelines are essential in ensuring that you stay on track when transitioning from the planning phase to the implementation phase. Monthly or quarterly timelines apply to these types of marketing strategies, but be sure to keep in mind any significant events and holidays that you want to leverage, as it could be a worthwhile endeavor.

An innovative, well-rounded communications plan can reward your time, patience, and effort and ensure that you launch a successful campaign, program, or service. However, be sure to tailor the steps to achieve the best goals you’re aiming for. Again: this is NOT a one-size-fits-all endeavor. Be sure to take notes if an aspect of the plan does not work out.

Key #7: Monitoring Your Success – Evaluation

Even when your organization has pulled the plan off, it’s just as important to monitor the plan’s effectiveness. Was there a shift in audience or supporters? Were people responding to your community insights? Regardless, marketing is the engine that drives attention and engagement to your brand and values. Marketing measurement tools like Google Analytics, marketing analytics software, and surveys will help you see what works versus what doesn’t in terms of engagement through your marketing efforts.

Are you interested in developing an effective communications plan for your business? Contact PivotPath today to schedule a free consultation to improve your marketing strategy!

End of Year Blues? Here are 6 Tips on Creating your BEST Annual Report

Writing up the required annual report can be the most dispiriting part of the year for nonprofits and community foundations, especially in a year so many were threatened by COVID-19. However, it can also be an opportunity to effectively market your organization’s story by getting visually creative. Here are six tips to craft your best annual report yet.

annual report

1. Work as a Team

John Maxwell states “teamwork makes the dream work.” The same can be said in relation to creating your best annual report. Engaging annual reports are not solely developed by the CEO and your organization’s numbers. Assign tasks to each department head and partake in a planning committee to decide the information your organization will need, such as who will be responsible for assembling the income and expenditure reports. Utilizing your graphic design and content writing teams may help to share the story of your accomplishments and activities.

Graphic designers can:

  • Be creative with the colors of your brand to highlight the past year.
  • Use best design practices.
  • Make infographics, charts, graphs, and other visuals to showcase your brand.
  • Work with photographers to create powerful data visualizations, including photos and videos.

Content writers can:

  • Use the facts and figures to craft the story of the year to tell your story in a relatable way.
  • Interview supporters, employees, and any others who can enhance the accomplishments of your organization.
  • Combat challenges with transparency and prove that your organization has accomplished its mission and has been responsible to its supporters.
  • Use the facts and figures to forecast your company’s fiscal future.

2. Share Your Story

While the basics of an annual report include an introduction, a shareholder’s letter, a business profile, a financial statement, and an auditor’s report, the most important aspect of a good annual report is sharing your organization’s community with the impact of the year that will be told throughout the document.

An annual report should never be boring. To counter that, you don’t want to only report the facts and figures with your shareholder letter and call it a day. Instead, you want to use the facts and figures to showcase the activities, accomplishments, successes, and failures of the year and the years going forward.

Content writers can do this in several ways. They can simply list the activities, accomplishments, successes, and challenges in relation to the mission. To collect additional information, they can interview supporters, donors, and strategic partners, and use those interviews throughout the report in conjunction with the tasks, achievements, progress, and shortcomings listed. In addition, the writers can interview and write personal profiles on supporters/donors, employees, and others who have made an impact on your company, and/or on how they may impact your organization in the future.

Your best annual report:

  • Introduces the audience to your company.
  • Explains what your company has done in the past year.
  • Uses the facts and figures to highlight the accomplishments of your organization from the prior year.
  • Describes how your organization will do what it wants to achieve in the future.

3. Let’s Get Visual

Humans are visual beings—over 90 percent of information processed by the brain is from sight. According to Neuroscience News, even those born without sight use the visual part of their brains when hearing sounds in the dark.

So it is no wonder, then, that in order to create the most engaging annual report you can make, you must consider making it aesthetically pleasing. It should also be visually appealing to positively represent your organization and attract your targeted audience(s). And there are many ways to do that, including a food company that asked its supporters to bake part of their annual report booklet in order to read it.

Two other creative examples include Vrijwilligersacademie Amsterdam, a volunteer foundation in the Netherlands that encouraged their supporters to turn their annual report into origami after reading it, and Sonae, a shopping center company that turned their annual report into playful, rotating gears.

While print is the traditional way to go with annual reports, many organizations these days find that digital reports can be the most cost-effective, creative way to reach more supporters. It is also one of the easiest ways to market to more audiences through email, social media, etc.

This digital report from the Humane Society of the United States in 2019 showcases beautiful animal photography mixed in with articles explaining their accomplishments and interviews from supporters.

Some organizations have found using videos to create their annual reports has been the creative way to go. There are several reasons why video marketing is beneficial.

4. Be Transparent

Being transparent can be important to any part of an organization, but particularly in creating your best annual report. Your organization should not only divulge its activities and accomplishments from the past year, but it should also stress the shortcomings. Many organizations have had to face challenges in the past couple of years due to COVID-19.

An effective example is this digital report from Pathfinder International in 2020, whose impact included how the COVID-19 pandemic affected their organization’s mission and the people they help. Pathfinder International is an organization that supports women in making their own reproductive choices. In their annual report last year, they explained how they moved through the challenges of the pandemic, from health services and contraceptive supply chain issues to nationwide lockdowns.

5. Forecast Your Fiscal Future

An annual report typically goes over the prior year’s financial successes and pitfalls. A good annual report projects the potential for future revenue growth, too.

It’s also important to ask and answer what activities your organization will take on in the future. Don’t make your audience work to find out more about your future course of action.

Your best annual report:

  • Compiles your organization’s plans for the future.
  • Incorporates new programming and services your organization plans to propose.
  • Comprises plans for research and development.
  • Presents information about other opportunities and initiatives for your organization.

Providing a future plan of action gives your supporters an idea of your organization’s direction, which can help with monetary support.

6. Ask for Feedback

Include a feedback or response form. It can be helpful to know how your audience feels about your organization and your annual report. After all, effectively listening to your audience is essential. Feedback or response forms can help your supporters communicate about their opinion or questions they have on your annual report. That way, you can prepare to make an even better annual report in the future.

To keep your audience content, it may even be important to consult with your board members and supporters during the process of creating your annual report. Include them in the design direction. You don’t have to act on everything they say. However, incorporating some of your audience’s wishes will ensure that the final result is met with openness and transparency.

It’s important to keep an eye on your audience and how they respond to your annual report not only for transparency. You also want to get to know them.  Don’t just repeat the same unhelpful information over and over again. For annual reports that are created digitally, find content creation platforms that offer analytics reports. This will allow you to quantitatively measure and enhance your annual report for future use.

If all else fails and you need help finding what your audience wants, ask our team of creatives at PivotPath to help your organization pave the way to your best annual report yet. Contact us for a free consultation today.

What They Don’t Want You to Know: Top Tips From Successful African Business Owners

Africa is practically an economic goldmine, with thousands upon thousands of business owners, both big and small, revolutionizing various industries in the continent.  Countless countries have taken advantage of Africa’s flourishing economy and grew their start-ups into similarly flourishing enterprises. Whether in the East, the West, the North, or the South, running a business can be hard work, and you’re liable to face certain struggles. To mitigate these struggles, we have gathered several top tips from successful African business owners that ensure your business not only survives but thrives.

What They Don’t Want You to Know: Top Tips from Successful African Business Owners

1. Understanding the Market

To first become an entrepreneur, you must understand Africa’s market, consumer trends, and niches. Now, that doesn’t mean that you have to dedicate several hours to scrolling endless web pages. No one likes agonizing over whether or not their next revolutionary idea will fit in a neat little box. Instead, look to your local sources, like your neighborhood, for example.

However, if you really are stuck on ideas, it wouldn’t hurt to check out market research in Africa and the surrounding area. SIS International Research has several reports on the subject.

It is no secret that the African continent is home to a plethora of natural resources. With that comes growing consumer markets or, potentially, untapped ones. As such, certain companies taking notice with a discerning eye for competitive advantages and opportunities for growth. Housing the second largest population globally, Africa’s economy largely depends on natural resources for its agriculture and mining sectors to function.

Regardless of whatever business you decide to go into, make sure that the market for it is neither too narrow nor too broad. Try to tap into a market that is stable all year round rather than seasonal. Google Trends could show you how stable these markets are.

Case study: This much is the case with Hephzibah Ijeje, a 19-year-old economics student, humanitarian, business enthusiast, and co-founder of Recyclift. With Africa being the most susceptible to environmental challenges, including deforestation,  land degradation, and extreme vulnerability to climate change, Recyclift hopes to bring about sustainable development to her community.

2. Start Small

One of the most ubiquitous examples of starting small is the foundation of Amazon. Amazon started as a humble bookstore in Bellevue, Washington. Once the profits were stable, the bookstore slowly expanded into a different market: toys. As time went on, Amazon continued to break into different markets, ensure its stability, and continue until it became the powerhouse it is are today.

It is far easier to start a business with a narrow scope than a broad one. However, it isn’t enough to branch out into any other market once you have the scope. Instead, it would be best if you branched into relevant markets. Otherwise, you risk being unable to capture that market.

Aliko Dangote of the Dangote Group in Nigeria stresses this to young and budding entrepreneurs, in fact.”To build a successful business, you must start small and dream big.” He says, “In the journey of entrepreneurship, tenacity of purpose is supreme.”

3. Developing Your Brand

A successful business owner, African or not, must always focus on their brand. It is often the first thing that potential customers notice, and it pays off to make a good first impression. Furthermore, a good brand will help set you apart from your contemporaries. It will also promote recognition and tells potential customers about the kind of company you helm. A strong brand can even help your company connect with your customers emotionally. This is especially correct if your brand and your customers hold similar values.

Tom Osborn, an African entrepreneur and community mobilizer, co-founded GreenChar, a social enterprise that provided clean energy for rural Kenyan communities and urban slums. In addition, he was named on the Forbes’ 30 Under 30 list in Social Entrepreneurship, among other awards.

Osborn emphasizes that young entrepreneurs do their best to develop their business and personal brand. In fact, he considers it half the battle.

“I think in Africa there are a lot of young entrepreneurs who have great ideas but never get noticed or past the small-scale level,” He remarks. “I think one reason is that they poorly position themselves and the organisation. They don’t know how to tell their story. They don’t know how to create their brand. And I think that is also very important. Entrepreneurs should spend a lot of time not only on their products, but also on working out how they are going to sell them.”

4. Choosing the Right Business Partner

Something that many successful African business owners have is a business partner. Having a business partner is critical when your business expands. In fact, it is even preferable when your business is just starting. As the old saying goes, “Two heads are better than one.”

Whether through networking, job postings, or personal connections, finding a partner whose skills complement your own can help you and your business in all ways. It can help plan, grow and run your business and help mitigate the stress of running that business. In addition, a partner that shares your values, your spirit and your vision are guaranteed to help you. You will have an easier time communicating with this person, making decisions, setting goals, and overall ensuring the health and survival of your business together.

An example of this would be Thato Kgalhayne and her co-founder, Rea Ngwane. Friends since childhood, the duo have developed a rewarding partnership by ensuring their personal friendship does not get in the way of business.

“When you form a business partnership with your friend, act as though you met that person that day. You can’t say because you’ve known your friend since grade four, you’ll work well together in business.” Kgatlhanye suggests, “No – you have known them since you decided to start a company together. So get to know your business partner as a business partner, not a friend, because business and friendship is a different ball game. And I think that’s the best advice. Get a business coach, be honest, leave the ego at the door and hustle.”

5. Building and Managing Your Team

Building a productive team is often more important than you think. With a good team working with you, you’ll find that a lot of your success will equate with your team’s. After all, it is much more efficient to work with a team in entrepreneurship than to work alone. You will find that your ability to lead and inspire is critical to your future just as much as your business’s. Perhaps most importantly, you’ll also find that once your team shows growth, your business will inevitably follow suit.

Many successful African business owners realize this, choosing members of their team after scrutiny. Some partners are childhood friends while others are hand-picked, but one lesson remains: they made sure that their team was confident and skilled.

Togolese entrepreneur Sam Kodo, founder of Infinite Loop, also acknowledges the importance of a flourishing team. Explaining that he and his team have complementary skills to make decisions, Kodo is a prime example of why building and managing your team is useful for an effective business.

“Bill Gates or Mark Zuckerberg might not have particularly been good businessmen or good administrators or even good at marketing, but what they did was surround themselves with people who have the competencies and skills to turn their [innovations and computer skills] into a company. When you choose a business partner, choose someone who complements you – not someone with the same skills.”

6. Motivation, Failure, and Perseverance

A business owner must always keep in mind that if you fail, it doesn’t hurt to try again. Entrepreneurship is difficult. In fact, perhaps the easiest thing about entrepreneurial success is how easy it is to get discouraged.

However, there are countless stories of entrepreneurs whose businesses have ended in disaster, and instead of giving up, they go on with their next idea. Whether there weren’t enough interested investors, or a lack of capital or funding, or an inadequate management team, a faulty business model, or unsuccessful marketing campaigns, it is important, if anything else, to treat these failures as the lessons that they are. Take notes on the precarious pitfalls that made you fail, and be sure to work better at them. Use those discouraging situations as learning experiences, and take the opinions of those who doubt you with a grain of salt. Lastly, but perhaps most importantly, you must be brave to take that risk.

Chris Kirubi, founder of Centum Investment in Kenya, imparted a meaningful quote that has always rung true in the world of business: “Business is always a struggle. There are always obstacles and competitors. There is never an open road, except the wide road that leads to failure. Every great success has always been achieved by fight, every winner has scars. The men who succeed are the efficient few –they are the few who have the ambition and willpower to develop themselves. So choose to be among the few today.”

Are you interested in starting your own African business, or even just growing it? Contact PivotPath today to schedule a free consultation to improve your marketing strategy!

Social Enterprises: What Does Recovery Look Like in 2021?

Over the past year, many businesses have experienced extensive struggles. COVID-19 has hit businesses in ways we have never seen before. While businesses have experienced many hardships, social enterprises have experienced unique challenges. These challenges not only include the success of their business, but the beneficiaries that rely on them. 

With so much at stake, social enterprises have been using changes and trends from 2020 to aid in their recovery. Here, we outline some of the changes and trends that helped these organizations recover from the devastating impacts of COVID-19.

Presenting solutions to COVID-19 struggles:

Though social enterprises have faced their own challenges as a result of the pandemic, many have begun to see the benefit of taking on other challenges. This may seem counterproductive, but it has been a beneficial way for social enterprises to get back on their feet. 

Social enterprises are built to center around the problem, not the solution or product: the primary focus is their social objective. Because of this, social enterprises have been flexible during the past year with new issues that have been presented. Many organizations have taken a problem that was caused by COVID-19, and created a solution designed to help others. For example, a social enterprise that is centered around fighting poverty could alter their solution to be specific to COVID-19. Focusing on the pandemic’s affects on food insecurity and poverty would be a great way to make the solution more applicable.

By taking on issues that were created due to COVID-19, social enterprises are adjusting their businesses to be more applicable to the current situation, hence making them more marketable and successful in their journey to recovery. 

Supporting local or meaningful organizations:

When COVID-19 forced many areas into lockdown, people began to realize how impactful their engagement with businesses could be. Customers wanted to see organizations survive the pandemic, especially ones they felt connected to, like local businesses and meaningful organizations. 

This shift in consumer focus has been a major benefit for social enterprises and their recovery. Social enterprises have been highlighting their organizations’ causes to a greater extent to use this trend to their advantage. Tactics such as creating content focused on the mission instead of the product, organizing informational events about a chosen social issue, and participating in public discussions about their social issue have helped social enterprises lean into this shift in consumer focus for their benefit. 

Engaging in relevant social issues:

In addition to COVID-19, 2020 welcomed increased discussion and allyship for social issues across the nation. The reignition of the Black Lives Matter movement in the wake of the killings of George Floyd and Breonna Taylor, voter suppression and voting rights in the midst of the election, and the continuous topic of immigration in the U.S. were just a few of the social issues/movements that were present in 2020. 

Social enterprises have committed to the issues that are most relevant to their cause. This has allowed them to show support for the causes that mean the most to their organization. While at the same time, gaining the support of other individuals and organizations that are also participating in those movements. By participating in relevant social issues, social enterprises have effectively engaged with meaningful causes and built more substantial consumer relationships. 

Recovery can be a difficult process…

Though there are steps being made toward recovery for social enterprises, it can still be a very challenging process. At PivotPath, we understand that your business is more than just worrying about the bottom line or cashflow, it is about concern for the cause and the social issues that shape your work. Let us help you in your organization’s recovery process. Our top-notch marketing services will help you put more time into what really matters: your cause and the people that your organization is able to impact.

Top Tips to Creating Customer Loyalty

Happy April and International Customer Loyalty Month!

International Customer Loyalty Month is an extremely important month for organizations and businesses to make an extra effort when creating a loyal customer base. Customer loyalty is essential to any business, as it can increase revenue, drive repeat business, and defend against competitors. 

Continue reading for the top tips to creating and retaining customer loyalty.

Build better communication:

This tip may seem like a no-brainer, but communication is broad. Consider what elements of communication will help you reach your customers and maintain their loyalty.

First, your organization needs to be present for its audience. Communication efforts must be frequent and relevant to ensure that your organization, message, and products are not forgotten. You will achieve a loyal customer base when you consistently deliver valuable and enjoyable experiences to your audience. Demonstrate consistency in your communication through monthly newsletters, social media, events, promotions, and more. Consistent, positive, and valuable communication tactics will improve your customer relationships and increase loyalty. 

Consistent communication is great, but without listening to your customers, your communication lacks value and meaning. Meaningful relationships that result in customer loyalty are built on effective listening. The best way to determine what your customers want is to listen. So, take the time to look at feedback, read reviews, and understand your customers’ points of view. According to Microsoft, 77% of consumers say they favor brands that ask for and accept customer feedback. Customers will show loyalty to you and your organization if you show loyalty to them and their points of view. 

Create a customer loyalty program:

Creating a customer loyalty program is one of the best and most effective ways to increase a loyal customer base. Because loyalty programs are built around rewards and benefits, they prove to be effective when increasing loyalty and interest. According to smallbizgenius, 75% of consumers say they favor companies that offer rewards. People want to feel celebrated and seen. Customer loyalty programs help your organization highlight and reward customers that have been committed to your brand, and offer incentives to continue their commitment.

Customer loyalty programs can feature:

  • Games
  • Tier Systems
  • Points Systems
  • VIP Benefits
  • Hybrid Programs
  • And many more!

Though they differ in structure, all of these programs include benefits or rewards to incentivize loyalty to your organization. Consider researching the above customer loyalty programs to find out which one is most fitting for your organization. 

Be authentic and transparent:

Your organization must be authentic and transparent to build strong relationships and gain loyal customers. People do not want to connect with brands that are impersonal or machine-like; they want a relationship with a brand that resembles a real person. Your authenticity shines when you share your values and mission to create a meaningful brand. According to the Corporate Executive Board, 64% of customers say that brand values are the #1 reason why they create a relationship with a brand. Being authentic and explicitly sharing and showcasing your brands values and beliefs will help your organization make loyal customers.

In addition to being authentic, your brand needs to be transparent and honest. Honesty is the best policy, even in business, so be upfront with your customers when things do not go as planned or a mistake is made. Customers will be loyal to your organization when they know that you are not hiding anything from them or deceiving them in any way. No one likes to be wrong or make mistakes. However, the truth is appreciated, and remaining honest with your customers will show them that you value their relationship, thus promoting loyalty.

Make life easy for your customers:

People tend to engage more when it requires little effort, so do not make your customers work hard to engage with your brand! Engaging with your organization should be effortless and enjoyable. A good experience will grow customer loyalty exponentially: according to PWC, 73% of consumers say a good experience is the main factor that influences their brand loyalties.

Be flexible and anticipate problems to make your customers’ experience easy and enjoyable. Be reasonably understanding of each customer’s circumstances so that their experience with your organization is as effortless as possible. For example, if you have a customer that was unable to adhere to your 30-day return policy because of the weather or being out of town, be understanding and flexible to their situation. By making it easy on them, you are making it easier for your organization to build customer loyalty and increase retention. 

Though Customer Loyalty Month is during April, customer loyalty should be an effort that carries throughout the year! Creating loyalty takes time, so do not hesitate to ask for help. PivotPath is here to provide you with the best marketing services without the high costs of traditional agencies. Letting us take on some of the responsibility will help you put more time into what really matters: your customers and their loyalty and commitment to your organization.

5 Signs Your Agency Needs a New Logo ASAP

A logo largely defines how consumers will perceive a brand. In other words, it can make or break a brand’s success. Here are five signs that your agency needs a new logo ASAP.

It doesn’t reflect who you are.

Branding is the representation of your agency as a personality. An effective logo design must communicate who you are.   

  • What is your mission?
  • What are your values?
  • Who do you serve?
  • What makes you different?

Imagine your brand as a person. What does that person look like? What does that person sound like? Develop your design with consideration for how you want your brand to be perceived. 

It doesn’t consider all aspects of visual communication.

A brand’s logo is easily the largest component of its visual communication. 

Visual communication involves using visual elements to tell a story. For instance, the color, shape, form, place, proximity, and typography of your design should readably illustrate your agency’s identity. Is the shape distracting? Is the font readable? Ask yourself these questions. Ineffective visual communication can cause potential consumers to deter.

Its colors don’t communicate.

Color influences perception. Color theory recognizes that each color communicates a different meaning. Once you understand who your brand is and what it looks like, your logo should include colors that reflect that identity. 

Warm colors like red and yellow evoke action and urgency, whereas cool colors like blue and green communicate peace and calm. When using more than one color in a design, it’s important to understand that some colors work together, while others do not. 

It’s not consistent. 

Your logo must be consistent across all channels. 

All of your branding materials must have your logo on them, from your website, to your social media, and even your letterhead. A brand compromises its credibility and the trust of its audience when it fails to consistently display its visual identity.  

It doesn’t motivate.

An effective logo will add value to a brand and influence its audience to engage with the brand. 

Your design should communicate the emotion and personality of your brand in efforts to persuade. Your brand’s image can motivate your audience to act. Audiences are more motivated to act when they identify with a brand. Motivating action will bring more business, and more business will bring consumer loyalty, which is crucial for a long-lasting presence.

Restructuring your logo doesn’t have to be difficult.

Branding involves creating an image that markets. A logo motivates consumers to recognize and engage with a brand. 

If you’ve read this far, the odds are that your agency needs a new design. It may sound overwhelming, but restructuring your logo doesn’t have to be difficult. Contact PivotPath for a free consultation today, our team of innovative creatives can help your agency develop a logo that is sure to entice your audience and promote growth.

Effectively listening to your audience is essential

In marketing, it’s our job to communicate to our audience, inform them, and engage them, right? Yes, but there is more to it. As marketers, a large part of our job is listening.

Effectively listening to an audience is essential to the growth of any organization or business. It helps to cultivate relationships, build rapport, increase loyalty, and better direct development, leading to a stronger, more sustainable business. But, how do you listen effectively?

Continue reading to learn how to be an effective listener and why it will benefit your business.

Why you should effectively listen to your audience:

Build meaningful relationships-

Your audience and customers want to feel truly understood and heard. According to NewVoiceMedia, feeling unappreciated is the #1 reason customers switch away from products and services. By genuinely listening to your audience, you are shifting the communication from one-way to two-way, which promotes meaningful relationships.

Increase customer loyalty and retention-

Listening to your audience can help you create meaningful relationships, which can benefit your business in many ways. First, it helps your business increase customer loyalty and retention. When making a purchase or investment, 64% of people find the customer experience more important than price, according to Gartner. Your audience is more likely to remain loyal to your business if you listen to their feedback, and provide them with a relationship and experience that they value.

Build rapport that leads to referrals-

Another benefit of listening to your audience is building a rapport that leads to positive referrals. Customers are not afraid to share their business experiences with friends, family, and even strangers. With the unlimited reach granted by social media and the internet, a customer’s experience never goes unnoticed. According to Extole, 83% of customers are willing to refer after a positive experience with a business. The more you listen to your customers, the more they value the relationship with your business, which will make them more likely to refer others to your services or products.

Better direct your marketing efforts-

Many of us remember being told to listen with “ears open and mouths shut” so that we could learn in grade school. Although it may seem like a child’s lesson, it’s applicable to many aspects of life, including marketing. When you take the time to listen to your audience, you are able to learn more about them: their likes, dislikes, behaviors, and attitudes. This information can be used to better your marketing efforts, customizing them to your audience to get the best reaction and engagement. You can also implement direct suggestions or feedback from customers. This will help improve your business, cultivate meaningful relationships with your audience, and show that you care about their feedback.

How to effectively listen to your audience:

Take part in active listening-

First and foremost, it is important to understand the difference between listening and active listening. When someone chooses to actively listen, they focus on what the other person is saying and try to fully understand the other person’s point of view.

Active listening is essential when communicating with your audience because it helps to show that you are genuine and that you care about what your audience has to say. Actively listen by focusing on what your audience is communicating to you. If given the opportunity, repeat their communications back to them to ensure that you fully understand what they are saying. This will show your audience and customers that you are trustworthy and are invested in their ideas.

Participate in social listening-

Social media is a very important resource when it comes to effectively listening to your audience. Your audience will take to social media for a variety of reasons: to compliment, criticize, complain, or to ask for help. Because of this, social listening a very important thing for your organization or business to partake in.

According to Hootsuite, social listening is the process of monitoring social media platforms and channels for when anyone, especially your audience, mentions your brand, competitors, products, and more. By social listening, a business is able to gain insights into what their audience is thinking and understand what is being said about their brand.

Rely on analytics-

When businesses and organizations consult data, they are using trends in their audiences’ behavior to infer their audience wants, likes, dislikes, and needs. Analytics like website traffic, social media engagement rates, email open and click rates, CTA response, and many others are pieces of data that allow you to listen to what your audience wants.

Understanding the importance of analytics and using the data to listen to your audience will help your organization identify big-picture ideas that can influence other, more specific areas of your marketing strategy.

 

As shown, listening to your audience is vital to the success of your business or organization. But, listening takes time. PivotPath offers a wide range of services that work to effectively listen to audiences. Contact us today for a free consultation, so we can assist you in your listening efforts. PivotPath understands that listening leads to meaningful relationships, and meaningful relationships lead to growing success.

 

A Guide to Spring Marketing

When developing a spring marketing plan, you may notice that there is not a lot going on during this time of the year. With the passing of several major winter holidays and events, it may seem difficult to create clever and relevant marketing strategies for the spring. But, do not fear, this is where we come in! PivotPath is here to provide you with a detailed guide to marketing during the spring. Continue reading to uncover helpful tips and strategies when marketing this season.

Pick a relevant spring theme for your marketing campaign:

Springtime is associated with many things: growth, renewal, blooming flowers, spring cleaning, longer days, and rain. So, capitalize off of these associations, and make your marketing campaign spring-themed. Using a spring theme can help give direction to your content, and create a more cohesive and appealing campaign. For example, a non-profit food bank that is focusing on the theme of “spring cleaning” could have content that looks like this:

“Jump into spring cleaning by cleaning out your pantry! And when your pantry is organized and cleaned out, give back to your community by donating the food to us!”

Using spring colors, fonts, and photos will also help to create a cohesive marketing campaign. Bright, pastel colors like pinks, yellows, greens, and teals, are very popular in the spring! Use these colors along with floral graphics to create eye-catching and aesthetically pleasing content.

Incorporate contests/giveaways in your campaign:

Many businesses see spring as a lull in their marketing plan, but one way to rejuvenate a marketing plan is to incorporate contests and giveaways. Contests and giveaways, which are typically run on social media, can be a great way to engage and grow your audience.

A contest or giveaway usually incorporates rules, qualifications, and a prize/reward. Rules outline exactly what the viewer must do to enter. Including rules such as “tag a friend,” “comment and tag a friend,” or “share this post” help expand your brand’s reach and audience. Other rules like “follow our page” and “like this post” will boost your brand’s following and engagement. Most importantly, choose rules and qualifications that are the best for your business and the goals you hope to achieve.

When choosing a prize or reward, it is important to choose one that is desirable and relevant. Your prize should always reflect the effort required to win it. For example, if you ask viewers to fill out a long survey, enter personal information, and follow your social media accounts, you must choose a high-value prize to incentivize people to put in the effort. The prize or reward should also be relevant to your business. This will encourage continued interaction with your business and your products/services.

Research unique national or international holidays:

Spring can seem spiritless when compared to the busy winter holiday season. Use this opportunity to give your audience a reason to celebrate! Amidst the better known holidays in spring:

St. Patrick’s Day: March 17th
April Fools Day: April 1st
Easter: April 4th
Earth Day: April 22nd
Cinco de Mayo: May 5th
Mother’s Day: May 9th
Memorial Day: May 31st

…there are many unique holidays that your business can also mention when marketing! Conduct research on national or international holidays for each month, and choose which holidays are most applicable to your business. For example, here are some unique holidays in March:

Peanut Butter Lovers’ Day: March 1st
I Want You to be Happy Day: March 3rd
Employee Appreciation Day: March 5th
National Frozen Food Day: March 6th
International (Working) Women’s Day: March 8th
International Day of Awesomeness: March 10th
Plant a Flower Day: March 12th
National Pi Day: March 14th
Everything You Do is Right Day: March 16th
Awkward Moments Day: March 18th
International Day of Happiness: March 20th
National Goof Off Day: March 22nd
National Puppy Day: March 23rd
Make Up Your Own Holiday Day: March 26th
Something on a Stick Day: March 28th
National Mom and Pop Business Owners Day: March 29th

Your business can incorporate these holidays when crafting content, planning promotions, and creating contests. Implementing unique holidays into your marketing strategy will help you stand out, create excitement and celebration, and engage your audience.

Focus on your community and give back:

Because springtime is seen as a time for growth and renewal, many people associate the season with community events and giving back. When looking for marking opportunities, search on community groups and pages to get your business involved, visible, and to give back to your community.

Getting involved in community events can offer your brand an opportunity to interact directly with potential customers and heighten your brand awareness. Set up tables full of relevant swag, like branded fans on a hot day, to encourage people to get to know you, your business, and your products/services.

Another marketing strategy to increase visibility in your community is to give back. Consider devoting a day for your business to volunteer at a local charity. This will benefit your community and benefit your business by making your brand more recognizable and positively received.

When preparing for your spring marking plan, do not hesitate to reach out for help. PivotPath offers a wide range of services to help your business spring into the season. Contact us for a consultation today!

Using Instagram/Facebook/LinkedIn as Marketing Tools

A brand’s social media presence influences 73% of those that engage with the brand. When used efficiently, social media platforms are proven to be effective marketing tools. However, many brands misinterpret their functions, which often results in ineffective marketing.

You don’t always need an account on every social media platform. In fact, this can produce adverse effects. When using Instagram, Facebook, or LinkedIn for marketing purposes, it’s important to understand that each platform delivers information in a unique way. Here are some insights on how to effectively optimize these social media platforms as marketing tools for your brand.

Instagram is an image-driven platform.

Instagram’s character limit is relatively large, but that doesn’t mean that your text should be. To maximize Instagram as a marketing tool, limit your brand’s bio and captions to two sentences. Including a call of action in your text will prompt your audience to participate in authentic engagement. Hashtags are also a great way to encourage audience participation while simultaneously increasing your brand’s visibility.  

Visual elements are meant to replace text. Use Instagram’s function as an image-driven platform to complement the message you aim to communicate with your post. Images and text should be clear, compelling, and consistent with your brand’s image.   

Instagram also has a story feature that allows your brand to post content that is visible to viewers for 24 hours. Stories offer the ability to directly engage with your audience through question forums, polls, and more. Instagram stories are a great way to enable audience participation and further your brand’s engagement. 

Instagram Reels is Instagram’s newest feature and closely resembles the social media platform TikTok. Its algorithm is currently driving more traffic than any other Instagram feature. Instagram Reels is helpful for those looking to increase brand visibility.

Facebook is the largest social media platform in the world.

Facebook has more users than any other social media platform. This poses both an opportunity and a threat: Your brand’s range of communication is highest on Facebook, but this places a great deal of power in your audience’s hands. 

Due to the platform’s considerable audience, it’s difficult to get traffic and engagement without paid Facebook advertising. With paid social, you will expand your reach and impressions while targeting specific audiences to ensure you attract those you seek to engage with the most. Bear in mind that the process to create Facebook Ads changes periodically, so be sure to review the guidelines within the Facebook Ads Manager

Facebook allows its users to post text, images, and videos. When utilizing such a wide range of features, it’s crucial to understand that the text of a Facebook post shapes the success of its visual elements. Keep your text brief and informational. Consider the who, what, when, where, and why of your message. An unclear text will confuse your audience and may cause them to deter.

Facebook was the first social media platform to introduce the “like” function. The platform has since developed by offering additional reactions to posts. This tool is especially useful when assessing your audience’s likes, dislikes, beliefs, and values. Use this information to your advantage when crafting future posts. The share feature allows users to share posts with their Facebook friends, which offers a promising avenue for increasing your brand’s visibility.

LinkedIn is the professional network.

LinkedIn operates as a professional social network. It allows users to disseminate and engage with information that advances their professional prospects. LinkedIn remains an invaluable platform for increasing brand awareness and establishing relationships with businesses and consumers alike. 

LinkedIn’s professional nature requires careful attention to credibility and expertise. Therefore, your brand’s content must evoke professionalism. This is best achieved through using both visual and textual elements together. Your text should be concise yet informative and grammatical to complement clean and compelling visuals.

The use of blog posts and articles on LinkedIn allows for even greater use of the platform in that users can highlight their expertise while increasing their reach. Make sure your content illustrates your brand’s capabilities to expand your audience, strengthen your brand’s identity, and encourage consumer and business partnerships.

Maximize your brand’s potential.

Social media has changed the way we operate both personally and professionally by providing individuals and institutions with the ability to communicate to large audiences.

When using social media platforms as marketing tools, it’s crucial to acknowledge that your content is a representation of your brand. Through understanding the functions of each platform, you can help your brand nurture audience relationships, maximize its reach, and achieve its goals. Contact PivotPath’s team of innovative creatives to help your brand maximize its potential.

Not Every Social Media Platform is Needed to Promote Your Brand

Social media is a large part of everyday life, even more so now that COVID-19 has taken away the ability to connect in person. People are beginning to rely on social media platforms to make meaningful and impactful connections.

This can be intimidating for businesses. Promoting a brand on social media is difficult enough, but relying on social media platforms for all communication with your audience is a new challenge. Many businesses are scrambling with their social media strategies, creating accounts on any and every social media platform possible. Though this may seem like a reasonable option, branding on every social media platform can be ineffective, disingenuous, and a waste of time. 

Here, we outline why you do not need every social media platform to promote your brand and ways you can effectively use social media to make meaningful connections for your business. 

Your audience is not on every platform:

Not many people have an account on every social media platform, so why should your business? Your target audience is a specific group of people. They have unique characteristics and traits, and each social media platform attracts distinct groups of people.

Facebook, Instagram, and LinkedIn are all popular platforms, but each is used for a different purpose. Most of Instagram’s users are female and between the ages of 13 and 28. In contrast, the majority of Facebook users are above 30 years old. LinkedIn users range in age, but use the platform for work and business related purposes. 

The data collected on each social media platform will help your business understand where to connect with your audience. Whether your business wants to build connections with other businesses, community members, fitness junkies, gamers, etc., it is important to find which platform(s) they are primarily on. This way, you can meet your audience on the platform they use to further enhance your brand awareness and engagement. 

You do not have the time to devote to every platform:

Creating content and a social media plan takes time and organization. Your business is working hard to cover all your bases. But, when you try to cover every social media platform, your work can become sloppy and ineffective.

Without meaningful content, your audience could perceive your communication as disingenuous and calculated. This is not how you want audiences to perceive your brand. If you are going to be spending the time creating content, campaigns, and promotions, don’t you want them to be meaningful and impactful?

Always prioritize quality over quantity on social media. To do this, you need to allocate your time to the most important platforms for your audience. This way, you can spend your time creating purposeful and engaging content that will create a brand image that is heartfelt, personable, and authentic.

How to make a meaningful social media strategy without every platform:

  1. Evaluate and research your target audience– Ask yourself, who are you trying to reach? Where is your audience spending their time while online? What kind of content does your audience seem to enjoy? Does your audience even have social media? Thoroughly research your audience and their behavior. This will help you to alter your social media strategy to include the most effective kinds of content to post on the most applicable platforms.
  2. Focus your time on key platforms– After choosing which platforms are most effective for your business, focus your time on building quality profiles and accounts. Because you have less platforms to work on, you can spend more time constructing unique and substantial content. If your business is large enough, consider creating multiple specialized accounts on the same platform. This will allow you to hyper-focus on each group within your audience to create personalized content that is more relatable and powerful.
  3. Concentrate on building connections– Your business should be creating connections and relationships, not just partnerships or associations. A focused social media plan will offer the ability to create a marketing strategy that is sincere, personable, and authentic. Whether that be by conveying similar interests, interacting with customers, or using relatable humor, audiences are more likely to interact with a brand they feel personally connected to.
  4. Do not hesitate to reach out for help– Above all, do not hesitate to ask for help! Promoting your brand can be a difficult, meticulous process. Use resources that are available to you, like PivotPath, and contact us for a consultation. Our marketing focuses on building connections and relationships. We will be sure to help your business create a brand strategy that is meaningful and impactful!

Resourceful Marketing Strategies for Nonprofit Organizations

Marketing for a nonprofit organization can be difficult. Usually, there is little to no money set aside for marketing efforts. Because of this, it is crucial to use resources that are naturally present. Here, we outline marketing strategies you can use that are accessible and inventive. A tight budget calls for unique solutions; let’s get creative! 


Reach out to resources in your community

One of the best resources for a nonprofit to use is its community. Creating a marketing approach that involves the community can help nonprofits build a supportive foundation to grow from. 

Local TV stations, radio stations, and newspapers are great resources within the community to help spread awareness of your organization. So, start creating relationships with the news outlets in your community and make your nonprofit’s appearance a fun occasion. 

For example, a not-for-profit animal shelter could reach out to local new stations and suggest a “Pet Of The Week” segment. This way, the nonprofit gains weekly media coverage and the news station gains viewers for the new, fun segment—a win-win for both parties!

Grow your online presence

An important aspect of marketing to strategize is online engagement and social media. Social media is a great tool to use to connect with a large amount of people in a short amount of time. But, to elicit a response and reach the correct audience, it must be used strategically. 

It is important to remember that each social media platform serves its own purpose. For instance, what your organization posts on Facebook may not be effective on Twitter, and vice versa. 

Take the time to decide what kind of content your organization wants to put out on each platform. This will help to increase both engagement among users and overall awareness of your organization. Check out our blog about social media and branding to learn more.

Create influential and meaningful partnerships

Creating and maintaining relationships is important for any organization. For nonprofits, it is essential. Using existing resources and growing on established relationships provides many benefits for nonprofits. 

Look to your current supporters for help with your marketing efforts. Usually, supporters are thrilled to become active in an organization that they are passionate about. Partner with supporters or other people in your network that have a wide reach and can be advocates for your nonprofit. 

For example, advocates can promote your organization by posting content on their own social media accounts, running fundraisers, and using their networks to reach more people. Additionally, partnerships like these would help your organization reach groups of people outside of your current scope. 

Participate in visual marketing

One of the most impactful marketing strategies is the use of visuals. Visuals, such as pictures, infographics, and videos, can express your organization’s mission in a unique and effective way. 

When scrolling through social media or reading the newspaper, people are typically drawn to things that can tell a story with little effort. A picture or video allows for viewer ease and attracts more attention due to enticing colors, stunning images, and thought-out graphics. 

Visuals can involve people within your organization as well as the community that is impacted by your mission. For instance, a video of testimonials or a photo with a quote can story tell in an appealing and effective way for your organization.  

Personalize your outreach communication

People tend to disregard mass-created messages, sending a large amount of communication and information to the trash. Creating more personalized communication will increase response rates and engage supporters. 

Each donor and supporter is different. The way to continue their engagement will vary depending on their age, current level of commitment, socioeconomic status, and interests.

Consider planning out personalized messages for different groups of people when creating your monthly newsletter or weekly updates. This will ensure that the right information gets to the right people and will help to maintain engagement and interest in your nonprofit. 

 

Above all, do not hesitate to ask for help! If you are a nonprofit looking for assistance with marketing strategies, contact us for a consultation. Our marketing focuses on storytelling and community connection, and will be sure to help your organization enhance its presence!