Effecting Communications begins with understanding your audience.
Our PivotPath detectives gather insights, opinions and feedback from your constituents to allow you to make smart business decisions. We provide surveys, interviews, facilitate focus groups, stakeholder observations and more.
PivotPath conducted focus groups and individual interviews with staff, members and non-members from the community. The insights revealed from this research aided PivotPath in developing a marketing strategy for the credit union.
PivotPath assisted with conducting Net Promoter Score surveys, Pre and Post event satisfaction surveys and client interviews to gauge product positioning and efficacy.
The PivotPath team conducted a series of board member interviews to better understand the perceptions of the new Campaign Finance Program and ways to strengthen communications and visibility.
Our Communities Stories, Well Told.